Tekzavro / Canada
Consider access in rural and remote Canadian care
Technology is only one part of access. A useful planning discussion also considers connectivity, accessibility, local services and a reliable route to in-person care.
Understand the local context
Discuss needs with the responsible care organisation and the people it serves. Avoid assuming that a workflow designed elsewhere will fit a different community.
Check participation barriers
Review device availability, communication needs and the ability to complete a remote interaction. Offer an appropriate alternative when the digital route is unsuitable.
Review the complete pathway
Consider what happens after a remote interaction as well as during it. These questions support service planning; they do not establish that a particular tool improves clinical outcomes.